Terms and Conditions

Booking Conditions- Our agreement with you

Estarrún Travels is a travel agency CAA 362 , licenced by the Government of the Community of Aragon. Our office is at Casa Estarrún, Calle Alta, 22860, Aísa, Huesca, Spain.

The sections below form our contract with you. These set out what you are legally entitled to expect when you book a holiday with us.

No binding contract is made between Estarrún Travels and the persons booking the holiday until the booking has been confirmed in writing by Estarrún Travels.

Please note, all our holidays are strictly no-smoking

Governing law

This contract is made in Spain. If there is any dispute or claim arising out of, or in connection with your holiday, such dispute or claim shall be dealt with under Spanish law, in an Spanish court.


  • This section sets out the entire our financial liability (including any liability for the acts or omissions of our subcontractors) to you and all members of your party in respect of: any breach of contract; any representation, statement or tortious act or omission (including negligence) arising under or in connection with your holiday.
  • You are protected against any failure by us to provide the contracted services. Including financial reimbursement.
  • Our insurance covers any business operating liability, including indirect or secondary liabilities, and liability for damage to property, personal injury, and financial responsibility.
    Please note that this covers the company, and does not cover any individual.
  • Nothing shall limit or exclude our liability for: death or personal injury resulting from our negligence; or for any damage or liability incurred by you as a result of our fraud or fraudulent misrepresentation.
  • Subject to the paragraph above, we shall not be liable for: any special, indirect, or consequential losses, costs, damages, charges or expenses. Our total liability in contract, tort (including if we have been negligent or are in breach of our statutory duty), or misrepresentation arising in connection with our performance, or contemplated performance under this contract shall be limited to the price paid by you for the services in question.
    For the purposes of this paragraph the terms: ‘our’ ‘we’ or ‘us’ shall be deemed to include us and our suppliers; and ‘you’ or ‘your’ shall be deemed to include you and those of your party.

Paying for your Holiday

  • We accept credit or debit card payments directly on our website.
  • To reserve a place we require a deposit of 10 % of the holiday price per person.
  • Your Booking is only confirmed once we have received the deposit and approved your Booking after checking your ability for the holiday in question.
  • We reserve the right to refund your deposit or recommend a different holiday if we feel your choice of holiday is not suitable on health grounds.
  • Once your booking is confirmed the deposit is non-refundable. It can, however, be transferred to another holiday or another person.
  • The balance is due 2 months before check in.
  • If you book less than 2 months before check in, payment is due in full at the time of booking.
  • All prices that we advertise are accurate at the date published on our website, but we reserve the right to change any of those prices. Prices can go up or down.


If you need to cancel your holiday you must advise us immediately by phone and send a confirmation by email to us at casaestarrun@gmail.com

The following cancellation charges apply:

Notice of CancellationRefund
60 DaysAny advance payments returned minus booking deposit which is transferable*
31-60 Days50% of total holiday payment
30 Days or lessNo refund
*the booking deposit may be transferred to another holiday or another person.


Estarrún Travels reserve the right to cancel a guided holiday if we do not reach a minimum of two participants for the dates. In this case we will offer a full refund (including the deposit) or you can choose to transfer your booking to other dates. Estarrún Travels does not accept any responibility for flights or other travel costs


It is a condition of your booking that you and all other members of your party are adequately insured for all of the activities that they will be taking part in. In addition, any person who is under 18 years old must be accompanied by an adult.

For guests from within the EU – We advise all customers to obtain a European Health Insurance Card (EHIC) before traveling. However, this is NOT a substitute for travel insurance.

Travel Arrangements

It is not our responsibility to organise transport to and from the meeting point advised to you at the time of your booking. All transport or travel related bookings, expenses, insurance and other requirements in this respect are your responsibility and the responsibility of any other travellers who may be in your party.

Dietary Requirements

We can cater for vegetarians, vegans, gluten free, lactose free and other dietary requirements.
You should inform us during the booking  about your specify dietary requirements.

Health and Fitness

Our holidays are active and customers should have the appropriate level of fitness.  If you are pregnant, we advise you to seek the advice of your doctor before booking with us. For your own safety, please advise us of any health conditions such as asthma, diabetes, pregnancy or any other disability etc

We reserve the right to decline a reservation on health grounds. In this instance your deposit will be refunded.

Customer Conduct

Our tutors, guides, drivers and ourselves reserve the right to terminate your stay, if in our opinion, your behaviour is considered a danger to yourself or others. This also applies if your behaviour is abusive towards other people, or you have caused damage with intent to our property, including theft. Under these circumstances, you may be asked to find your own way back to the airport. No refunds will be paid to you and we may make a claim against you for any costs and expenses incurred because of your behaviour. Criminal proceedings may also be instigated. Reference to “you” or “your” in this instance also includes the conduct of any other person in your party.


All prices that we advertise are accurate at the date published in our brochures and on our website, but we reserve the right to change any of those prices from time to time. Prices can go up or down.
All holidays that we advertise are accurate at the date published on our website, but we reserve the right to make alterations to the itineraries for reasons beyond our reasonable control such as bad weather, or failure by any of our third party suppliers.


If you have cause for complaint about any aspect of your holiday, please notify us directly and without delay.

Web Disclaimer

The information provided on our website www.en.casaruralestarrun.com is subject to changes and updates from time to time. The pictures are intended to give a general idea of the activity described and do not form part of any contract between you and Estarrún Travels.
No liability whatsoever is accepted for any direct loss or damage or for any loss of profits or revenue or for any indirect or consequential loss or damage arising from or connected with the use of this website or any information or material contained in or on this website and liability therefore is disclaimed to the fullest extent permitted by applicable law (save that we do not purport to disclaim or limit our liability for death or personal injury caused by our negligence.